FAQ
What makes your portraits unique?
My portraits are authentic and timeless, capturing genuine personality without forced smiles or cheesy backgrounds.
Do I need to purchase prints ahead of time?
No, you can view the images in a private online gallery and purchase only the ones you want.
What items do you sell?
I offer prints, digital downloads, and specialty items. All purchases are made online, so you don’t need to send checks or cash.
What backdrops do you use?
I use solid color backdrops or natural outdoor elements. Information on the backdrop will be sent out before picture day.
How long until we see the photo galleries?
The online galleries will be available within 5-7 days after portrait day.
Where will I be able to see the photos?
Instructions for viewing the images will be provided on picture day. Each gallery is password-protected. For access codes, contact us at (780) 297-9569 or
How much do the photos cost?
Prints start at $10. Our collections are competitively priced, often less expensive than big box companies.
What should I wear?
If you wear a uniform, check if it should be worn for the photos. Otherwise, choose clothing that makes you feel comfortable and confident, avoiding graphic t-shirts and neon colors.
How should I prepare for photos?
If getting a haircut, do it 7-10 days before photo day. Check your outfit before arriving. Volunteers may be available to help with minor grooming on picture day.
Can we get group photos taken together?
I love photographing groups together! Check with your organization or club to see if this is an option.
Do you offer retakes?
Retakes are offered only if there were technical issues with our equipment. If you are unhappy with the photos, contact our office. We may offer a studio retake depending on the situation.
Who do I contact if I have questions?Please contact Marc directly at (780) 297-9569 or mneal@marcnealphotographer.com if you have ANY questions. Marc is able to answer your questions faster than the school staff.